acquaz10 wrote:Also Universal forces you to use lockers too. Its not just Six Flags and Busch.
And Universal also lets you use them at no cost for the duration of the queue time. Never had to use a locker at Disney because they find a way for me to bring my stuff in line with me, and then I'm even able to RIDE with it?/quote] Even on the off chance you need a locker at Disney, it is $6 for the entire day with key. If you change parks that day, you get a key at the next park for free. It's all about SF seeing the lockers as a way to make money and not caring what customer's think.
bsntech wrote:I'd like to thank scott2608 for the picture from St. Louis. I've sent an e-mail to Mr. Salemi (President of Great America) and attached the picture to the e-mail. I never did receive any kind of response or notification from him in regards to my previous e-mail on this subject, but providing proof that at least St. Louis - as another company-owned park - is attempting to make reasonable efforts to keep their guests happy.
You're not going to receive an email back from him either. Adding those bottle holders will be a disaster. People were stealing the bottles out of the bins and are still doing it. Imagine if they're right infront of the entrance. Disaster waiting to happen. Give it up, its a dollar. Are we American's really that cheap? Six Flags was obviously in financial trouble and needed to make a quick buck anyway they could. They're not going to change the policy now. Maybe next season who knows. This topic should just be dropped now before it turns ugly.
My wife and I went to Great America a few weeks ago. We immediately purchased a souvenir cup just upon entering the park for $13 since it had free refills all day.
That is when the trouble started - we then discovered that we had to pay $1 on every ride to store the cup in. We paid for it for our first ride but with the second ride, I was fuming so I summoned over a supervisor. They were nice and refunded the money and gave us a few front-of-the-line passes.
I haven't been to the park this year so I cannot officially say but I think the ride op was trying to scam u. I never have had this happen to me. They dont care if u take the glass onto the train or sky trek tower, or the carousel at the other non coaster rides they should have had bins for loose stuff. I know they did last year on the Whizzer. But this dollar business is completely new to me.
Wow - I got a response pretty quickly to my e-mail. He didn't indicate he received my previous e-mail in which I outlined everything - but at least he did reply.
In regards to us "Americans really that cheap" - it isn't the idea of being cheap - it is the idea that they chose to do this at their park - where all other parks I'm familiar with do not have such a policy. It is the idea that when you walk into the park, they offer a $13 souvenir cup to you with free refills - but then you later find out that you then have to pay a buck for every ride you go on. So, it isn't just a dollar - it ends up being potentially $15+ by the time you are done at the park.
As RBrulle pointed out, non-coaster rides seem to allow them - such as the train and carousel. But this again goes with my point of non-family rides where they charge this extra fee.
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My apologies but I never received another email from you to reply to. The Six Flags email system often automatically moves emails that are not recognized into our junk file, that could have been what happened to yours. I do my best to answer all guest correspondence, or at least forward it to the appropriate team member to do so. I never would intentionally ignore yours.
I am sorry you are dissatisfied with our park policy on loose articles on ride platforms. Bringing loose articles on those platforms presents a safety risk of those articles making their way on rides, makes them much likely to be stolen (especially on rides with multiple trains), and in general slows down the line speed. We made the decision to use the ride locker program a few years ago to solve these issues and in general it has been successful for us. That being said, we are looking at improving our system constantly. I am very familiar with the St. Louis approach, it is one of many experiments we are trying or have tired across our system. If this test proves to be something that works there, we will be discussing trying it at other parks in our system as well.
Again, I am sorry you are not happy with our current policy, but until we find another that can work as well for our guests, we will be continuing with it. I hope to see you at Six Flags Great America again soon.
david wrote:Listen, if you want to go around and complain that they force you to use a locker, you can do that. But it's not going to change anything. This isn't something any of us can get around.
Neither is you going around complaining about us not getting Chang and saying how much you hate the new management crew.
bsntech wrote:I'd like to thank scott2608 for the picture from St. Louis. I've sent an e-mail to Mr. Salemi (President of Great America) and attached the picture to the e-mail. I never did receive any kind of response or notification from him in regards to my previous e-mail on this subject, but providing proof that at least St. Louis - as another company-owned park - is attempting to make reasonable efforts to keep their guests happy.
