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Here's what I would like to see for food services

Talk about anything that has to do with Six Flags Great America and Hurricane Harbor here.
Postby LordMagnus101 on May 6th, 2017, 12:51 pm
1 Order and pay for food via app
2 Get notification when the order is ready
3 Pick up your order from the location.

They could trial this at some locations. I would love it especially if some locations were entirely order ahead only. Possibly they could even make this a perk of the dining pass. It's time for Six Flags to use tech to improve visitor experience.
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Postby RollingCoasting on May 6th, 2017, 1:54 pm
I want to see some self-pay kiosks in some of our indoor restaurants. (I thought they said at NCC that we were going to get some but I guess not for eateries?)

Here's an example of them from CGA: (Picture credit goes to California Coaster Kings)

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You either select dining pass or a single day meal (I don't think we offer a one-day dining pass though)

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The screen would tell you how many meals you have left on the pass I assume

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Very simple and time efficient
2017 Trips so far: 4/15/17, 4/30/17, 5/11/17, 5/21/17, 5/27/17
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Postby doubleb on May 6th, 2017, 4:28 pm
LordMagnus101 wrote:1 Order and pay for food via app
2 Get notification when the order is ready
3 Pick up your order from the location.

They could trial this at some locations. I would love it especially if some locations were entirely order ahead only. Possibly they could even make this a perk of the dining pass. It's time for Six Flags to use tech to improve visitor experience.



The order by phone app is in all the surveys, if it ever comes it should be a season dining pass only feature. It would be even smarter marketing to make it a gold pass only feature, to entice dining pass upgrades.
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Postby dlmtechnology on May 6th, 2017, 10:08 pm
I just want waffle fries that are hot when I sit down to eat. Hell I'll settle for warm

How about a go fresh menu that matches St Louis. Would love a strawberry blue cheese chicken spinach salad

Bulk condiments available instead ketchup in packets were you have to beg for more than three packets!
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Postby Jodon on May 8th, 2017, 8:59 am
After visiting many parks over the last few years, I've realized SFGAm's food offerings are incredibly generic. In my opinion, there is not one signature item at the park and usually, the park's food options range from bad to mediocre. There is not one item in the park that I feel is a must try for visitors, which is a shame, and a missed opportunity.

It feels to me that SFGAm management is satisfied with the bare minimum. Look at the revamp of Angelo's. They could have completely redesigned the menu along with the restaurant, but instead, they did minor revisions to the seating area, installed a new queue, hung a cheesy small sign, and kept the menu the same.

Good Job, Good Effort, SFGAm.
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Postby LordMagnus101 on May 8th, 2017, 11:01 am
The kiosk is interesting unless I have to wait in line to use it. All it takes is one super slow family of people to grind a line to a halt.

Good to know they are at least considering their options though. I don't know about everyone else, but I wouldn't mind the park forgoing a new attraction one year and spend the entire time upgrading its food operations.

They do seem to be satisfied with the bare minimum...and its probably because the people in the park are going to dole out the money regardless.
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Postby doubleb on May 8th, 2017, 12:00 pm
LordMagnus101 wrote:
They do seem to be satisfied with the bare minimum...and its probably because the people in the park are going to dole out the money regardless.


We have a winner! You stated SF mindset from food services, operations, new rides, etc... Bare minimum b/c they have a core that will pay no matter what they do. The food menu is essentially the same thing at multiple locations, no signature food place. SF have little concern about their poor operation and often clueless line attendants. SF feels they can get away with cheap clones like 8 superloops and claim they are coasters. 5 4D's, with surely more coming b/c they seem to pair them justice leagues. 3 parks have JL's and no 4D in Stl, OG, and Mexico. In the pairing plan they seem to have, FT and NE will likely get JL's to match their 4D's. So you will have maybe 9 parks with the same 2 cloned rides. Of that 9, 7 will also have superloops.
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Postby Carlo on May 9th, 2017, 10:14 pm
Bare minimum will help the meet there quota in the short term but in the long run they will lose customers due to lack of quality. I know of several people who had the dinning plan last year and now deiced to skip it because of the lack of quality in the food and the service they get.
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Postby diggerg56 on May 14th, 2017, 4:50 pm
Speaking of offerings (and the generic nature) you would think they would offer a true "Chicago Dog" or "Chicago Style Pizza" somewhere. That would be good for a start.
My go to place "JB's Barbeque and Sports Bar" was a disaster in terms of operations yesterday. At least with kiosks people could screw up their ownb orders instead of having the staff do it like yesterday. I saw no less than five groups of people right after it openbed for the day that had messed up orders. One poor guy and his son sitting close to where I was had to go back to the counter three different times to ask where there order was after it got screwed up the first time. I know it's early inb the season but punching the right buttons on the touchscreens isn't that difficult.

I don't remember if they had the calories on the menu boards last year but it's scary to see the calories in the Nacho Grande thing. 2300! Ouch.
"Heavily medicated for your safety"
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Postby Dan The Coaster Man on May 15th, 2017, 10:20 pm
Jodon wrote:After visiting many parks over the last few years, I've realized SFGAm's food offerings are incredibly generic. In my opinion, there is not one signature item at the park and usually, the park's food options range from bad to mediocre. There is not one item in the park that I feel is a must try for visitors, which is a shame, and a missed opportunity.


Couldn't agree with everybody here. Our options are extremely generic with nothing fantastic. They should really look into expanding the menu for more variety.
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