Exit Passes on RC

[Galvan]

Yesterday 6/20 was a very very packed day as some of you might have known. Around 315pm Scott,Tom,Dave,Josh and I got in line for Ragin Cajun. The ride broke down 3 times over the course of the 1hour 15 minute wait, which i really didnt have too much of a problem with.

The big problem i had was which the exit pass users.


Near the station and by this time getting really hot under the collar, Several exit pass users come up in a steady wave one after another after another. Whats the problem? Well the problem is out of the 6 or so groups of 2 to 5 pass users 2 actually has disabilites.

I got to mad to the point of having to talk to the rides supervisor whom, i found out later was not the supervisor.

Great America needs to review its exit pass policy on this new attraction. What happened Sunday was unexcusable by any means. And I wasnt the only one gripping about it. People with exit passes LEGITIMATE ONES (unlike the feasco a certain member of this fourm generated last year)
is fine with me. However on a ride like RC there should be a specific set of rules which govern when exit riders can enter.

[w00dland]

Are there any rules with the exit pass system sayign how many people you can take with you through the exit? I've seen some pretty big groups and it really does annoy me. in my opinion there should be a rule stating that exit pass users with disabilites should only be able to bring 1 or 2 other people with them through the exits...

[mallclerks]

Im sick of the whole system they have, the only way you should have to go up the exit is if your in a wheelchair, and limit it to 3 people with you. (I would like 2, but groups of 4 are common)

Im sick of people saying there hurt, when all they have is a headache or something

And I specially agree with RC. When we waited 3 or so hours for it to finally open after it broke down a few weeks ago, ya know who got the first rides on it? All the people who flocked up the exit when they seen it was open, which is the worst policy ever. I think Ill tape my toe up, say its broken, and go use exit passes all day They need to only allow this to people who are seriously injured.

[mnel18]

supposedly an exit pass user is allowed to have 3 other guest with them to ride. I found this out becuase about 2 weeks ago my friend who came with has a cut up foot and has problems walking. So the limit is suppost to be a total of 4.

[rct2wizard360]

I think they should have a requirment, of a Doctor or Hospital report about the injury and/or disablity. Oh no you sprained your wrist thest give the guy and exit pass! Really come on, the menatally handicapped deserve them, and so do people with, hip, knee and any other kind serious problems or injuries. But come on, a sprained ankle? Also they should only allow an ADULT with the handicapped and/or injured rider. Ive seen a grouyp with a woman in a wheelchair, a dad, and then 2 kids. How jipped is that? They really need to crack down on this.

[Papas]

The Cajun handicap policy is crap, they should wait a good interval before filling up full cars with them one after another (as if the line already didn't move slow enough).

Plus Cajun needs to group better (some groupers are great), sending cars with 1-2 people is not good they could eisely (sorry if I spelled that wrong) fill a car in that particular situation.

[coasterfreak11]

I agree, one time I saw this guy in a wheelchair, and the next time the guy in the wheelchair was pushing the guy that was pushing him!!

[Danhockey04]

Cajun should not have the exit passes because they take up the whole train, which is unfair to all of those that have to wait in the sun for a long time

[Ilovthevu']

I agree with rct2wizard360, they should have a doctor's note because constantly you see people in wheelchairs being pushed by others who are laughing (like they are up to something), switching (who's in the wheelchair), and running all over the park. Not only for RC, but change the policy for all the rides.

[Danhockey04]

I agree, I always see kids with cruches in their hands, and holding them while they walk

[Chitown]

It is a big problem on RC in the situation that each car holds 4 riders. 3 people are allowed access with the disabled person which means a full train is used.

For RC, they need to change where only 1 person is allowed access with the disabled person.

Aside from that, I don't mind exit passes being issued to people who deserve it.

Unfortunately when we were in line for Cajun, we saw groups of people just stroll on up with exit pass in hand and got on.

[w00dland]

I believe on the 16th of May I saw 3 guys who looked like they were around 20 with an exit pass. They got on my train of Raging Bull with one guy in a wheelchair. At the end of the ride they got down the exit after everybody else (I stayed back for my friend) and I saw one guy get out of the wheelchair, another go in and then the guy who was "hurt" sprint the wheelchair down the ramp and letting it fly. Very fortunate that they didn't hit the railing, but again, it just really pisses me off.

[rct2wizard360]

Who thinks I should suggest the doctor's note idea to Guest Relations??

[Danhockey04]

that would be a great idea, but they probably won't listen to one person or anyone. Maybe if we got a huge group and Tim Black to agree with us on it, that would work

[Chitown]

Unfortunately wizard, it doesn't work that way.

According to what I have been told regarding ADA, the park cannot ask for documentation regarding someone's disability.

With the HIPPA act, you definitely can't gain access to someone's medical records without the person's permission.

So basically, the park is stuck having to accept someone's claim of a disability.

[Ron/Wolf]

Everyone take a deep breath for years I've wondered why someone with a broken arm could get an exit pass? But, they do don't fight it in 29 seasons I've never seen anyone win. A couple of Sundays ago they actually held the line while a father argued with first Revolution Ride Operators, then Park Operation people now 20 minutes went by until Security came and told the man look your holding up the line and we will not shut the ride down to retreve your daughters hat. We wasted 20 minutes it seemed to all the people in line like the ride was shut down.
On a seperate note during NoCoaster Con Great America like Cedar Point gave all attendies an Exit Pass, please don;t be mad at me when I finally use mine.

[Chitown]

What does someone wanting to retrieve a hat have to do with this topic? And your sentences borderline make no sense.

Fine, use your exit pass. It has nothing to do with disabilities.

[Timmy179]

Ive only used an Exit pass onece, and that was when i was with my Father who has leukemia and cannot be in crowds because he can get sick really easily.


But what really pissed me off, is we got booed, not because we were abusing the system but rather because idiots are so stupid that they have to try and ruin something that is good.

[Galvan]

Timmy, your situation is not the reason for my gripe. The thing i cannot stand is people who abuse a system for the disabled. Kinda like parking your car in a handicap spot when you dont have the plates or card.

[Danhockey04]

I don't mind those who need it, but those who abuse the system, I hate that, I understand if you need it.

[Papas]

Cajun should not have the exit passes because they take up the whole train, which is unfair to all of those that have to wait in the sun for a long time

No that would be illegal in many ways.

They should just be more selective instead of handing those passes out, some kind of proof of purchase, if that would even be legal.

[Danhockey04]

that is what I meant if you read my other posts

[rct2wizard360]

Unfortunately wizard, it doesn't work that way.

According to what I have been told regarding ADA, the park cannot ask for documentation regarding someone's disability.

With the HIPPA act, you definitely can't gain access to someone's medical records without the person's permission.

So basically, the park is stuck having to accept someone's claim of a disability.

Grrr. Now I'm mad. People are just gunna keep abusing the system.

[SFGAMkid]

It just comes to the fact that sf has to crack down on these people for not following the rules. Doesn't common sense play a key role in how guest relations looks at the situation between giving a diabled pass to a mother with 2 kids and a husband versus 4 "punk" kids coming up with one with crutches asking for a pass. Not saying that all groups of kids will be bad, but it should make you somewhat suspicious...

I thought a couple years ago, you had to have a note signed by a doctor or physician saying that you are disabled, and need that type of assistance, not necesarily a whole medical history chart. However, anyone can make-up a note, and forge a signature.

[w00dland]

At some people's jobs you have to get a doctor's excuse to miss a day because your sick, why can't they do this for SFGAm?